Technical Support
Technical Support
The Flash Technology Technical Support Department is comprised of a group of Technical Support Analysts (TSA) that have been trained to troubleshoot all Flash Technology equipment. Our on-premise equipment lab enables all TSA’s to simulate virtually any reported equipment issue and recommend the appropriate and most efficient steps necessary to repair the equipment during a call. With the average tenure of 6 years, our technical support staff is known to be reliable, fast, and accurate. Also, many analyst have multiple years of experience working in the field - climbing towers and repairing equipment on-site.
ArgusON National Operations Center (NOC): 1-800-821-5825
Technical Support & Monitoring Equipment Punch-downs: Mon–Fri, 7AM to 7PM (CST)
All other Call Services: 24/7/365
Customer Support
Main Line: 1-888-313-5274 or 615-503-2000
FAX: 615-261-2600
NOC:
At-A-Glance
| Stock Symbol: | SPW on the NYSE |
| Employees: | 17,000 in over 35 countries |
| Annual Sales: | $5.1 billion in 2007 |